Betninja Data Protection and Privacy Explained

How Casino Betninja Handles Personal Data

At Casino Betninja we collect personal data strictly to operate your account, verify your identity and process deposits and withdrawals. This includes name, date of birth, address, contact details and payment information submitted when registering or using our deposit and withdrawal methods. We apply SSL encryption and maintain PCI-DSS compliance to protect this data in transit and storage, as set out under our licence from the Union of the Comoros / Anjouan (ALSI-082309007-FI4).

Why We Process Your Information

Data is processed to open and maintain your account, confirm you are 18 or over, prevent fraud, and respond through our support channels. Our Data Protection Officer can be reached at dpo@betninja.com for any privacy-related request, separate from our general support line at help@betninja.com, available 24/7. Full operating terms, including how account details connect to our licence, are available on request.

Accounts left dormant for 12 months incur a £5 monthly fee, after which associated data continues to be retained for account administration purposes until the player contacts us.

Data Protection Contacts and Account Safeguards

The table below sets out who to contact and which safeguards apply to your personal data and account at Betninja.

These contacts and tools give players a clear route to manage their data or restrict their play at any time.

Your Rights Over Your Account Data

Players may request access to, correction of, or removal of their personal data by writing to our Data Protection Officer at dpo@betninja.com. Identity verification is required before any changes are made, in line with our responsibility to prevent fraud and meet the underage policy of strictly 18+.

If you decide to stop playing, you can review the process for closing an account and what happens to any remaining balance. Reality checks and a 24-hour self-exclusion cooling-off period are available as responsible gaming tools alongside data requests, so players retain control over both their activity and their information.

For questions about how data is handled during sign-in or password recovery, our account access page explains the steps, while our support channels page lists every way to reach our team, available 24/7 in English, French, German and Dutch.